Privacy Policy

 We use your information to:

• Schedule and manage service appointments
• Send appointment reminders and updates
• Respond to customer inquiries
• Process payments
• Maintain service history
• Improve customer service
• Send promotional messages when you have provided consent
• Comply with legal obligations
• 
  

We take reasonable administrative, technical, and physical safeguards to protect your personal information. Access to customer information is limited to authorized personnel who require it to perform their job responsibilities. While no system can guarantee absolute security, we use industry-standard practices to protect your data.

We do not sell or rent your personal information.

We may share information only when necessary with trusted third-party service providers such as:

• Payment processors
• Scheduling and dispatch software providers
• Customer communication platforms
• SMS messaging providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may request to:

• Update your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal or business record retention requirements)
• Withdraw consent for promotional communications

To make a request, contact us using the information listed above.

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive text messages except those required to complete an active service request, where permitted by law.

For assistance, reply:

HELP

or contact us at:

Phone: (623) 210-7712
Email: info@rnmheat.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

RNM HEAT
Phone: (623) 210-7712
Email: info@rnmheat.com