Effective Date: June 29, 2026

Welcome to RNM HEAT. By using our website, contacting us, scheduling services, or opting in to receive SMS/text messages, you agree to the following Terms of Service.

RNM HEAT
Phoenix Metro Valley, Arizona

Phone: (623) 335-1443
Email: info@rnmheat.com
Website: https://rnmheat.com

RNM HEAT specializes in the inspection, repair, maintenance, restoration, installation, and deep cleaning of:

• Propane patio heaters
• Natural gas patio heaters
• Propane fire pits
• Natural gas fire pits
• Propane fireplaces
• Natural gas fireplaces
• Propane BBQ grills
• Natural gas BBQ grills
• Professional deep cleaning services for the equipment listed above

We do not service residential HVAC systems, air conditioning units, furnaces, or central heating equipment.

Appointments may be scheduled online, by phone, email, or text message.

Customers are responsible for providing accurate contact information and ensuring safe access to the service location.

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from RNM HEAT, LLC, you may receive messages related to the following (provide specific examples):

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Estimates
• Invoices
• Service updates
• Customer support
• Review requests

By providing your mobile phone number, you agree to receive SMS messages from RNM HEAT regarding:

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Estimates
• Invoices
• Service updates
• Customer support
• Review requests

Example: "[RNM HEAT, LLC] Hello, thank you for reaching out to RNM Heat regarding your patio heater service. What type issues is your patio heater experiencing?  Reply STOP to opt out."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointment reminders, technician arrival notifications, billing, etc.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from RNM HEAT, LLC in the following ways:

• By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@rnmheat.com

• Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at (623) 335-1443.

Your consent to receive text messages is not a condition of purchasing any goods or services.

Customers agree to:

• Provide accurate contact information.
• Ensure access to equipment during scheduled appointments.
• Notify RNM HEAT if appointments need to be rescheduled.
• Follow any safety recommendations provided by our technicians.

Payment is due according to the terms provided on your estimate or invoice.

Accepted payment methods may include cash, credit/debit cards, electronic payments, or other approved methods.

If you need to cancel or reschedule your appointment, please notify us as soon as possible.

Repeated missed appointments or last-minute cancellations may be subject to service limitations or applicable fees.

RNM HEAT performs all services using industry best practices. However, we are not responsible for:

• Pre-existing equipment damage
• Manufacturer defects
• Improper installation performed by others
• Damage caused by misuse, neglect, lack of maintenance, weather, or acts beyond our control

Our liability is limited to the amount paid for the services provided.

Your use of our services is also governed by our Privacy Policy.

We respect your privacy and protect your personal information using reasonable security measures.

All website content, including logos, graphics, photographs, text, and branding, is the property of RNM HEAT and may not be copied or reproduced without written permission.

RNM HEAT reserves the right to update these Terms of Service at any time. Updates become effective upon posting to this page.

If you have questions regarding these Terms of Service, please contact us:

RNM HEAT

Phone: (623) 335-1443

Email: info@rnmheat.com

Website: https://rnmheat.com